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Hi all, I have devised a questionnaire to study the customer experience while buying travel products (air ticket, hotels, rent a car etc.) on line and what elements are more meaningful and important in contrast with the less useful. Please take out 5 minutes to fill up this questionnaire and express your opinion about buying personal/leisure or official travel product/service in a web based environment unlike traditional buying.
Thanks.

The link for the questionnaire is:
http://www.questionpro.com/akira/TakeSurvey?id=506744